All posts by

Jay MacDonald

Feeling Sluggish? Check Your Office Lighting

It hardly takes a TED Talk to appreciate the impact of lighting on our workday. Simply unchain yourself from your ill-lit cube or windowless day cave, grab a go-cup at the office trough and stroll through the joint. Why do the bosses’ offices feel so

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Should These Airline Patents Be Cleared for Takeoff?

The next time you find yourself sentenced to the middle seat on an overstuffed flight to Dallas, Des Moines or Dubuque, take a moment to offer pleas to the airline gods that most of the patents being sought by kingpin carriers never take wing. The

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Life Lessons from The Daily Stoic

Have you ever had a book fall into your lap from out of the blue that speaks not only to the times we live in but the very moment? Such was the case for me with The Daily Stoic: 366 Meditations on Wisdom, Perseverance and the Art of Living by

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Get Smart: The New Tech-Savvy Hotel Room

It can be difficult at times to warm to the fast-approaching robot apocalypse, which inevitably reasons out to look like a classic Dantean contrapasso, in which we humanoids are sentenced to suffer the opposite for our shortcomings. For example,

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10 Capital Treats to Savor in Washington, DC

Admittedly, it feels a bit redundant to be recalling favorite destinations in Washington, D.C., having spent much of the past month mentally resident in the nation’s capital as the history-making administration of POTUS 44 Barack Obama decamped and

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Hot Spots for International Travel

It’s not a huge stretch to characterize meeting professionals as modern-day explorers, smartphone-toting, latte-juggling adventurers committed to discovering bold new experiences with which to entertain, enrich and engage their audiences. Whether the

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Destination: Key West

Whether it’s your beach bucket or bucket list you’re looking to fill, simply follow these directions for an unparalleled experience: Deplane at MIA (Miami International), slip into flipflops, point your rental car south on Highway 1, then savor one

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Travel Insurance: What To Know Before You Go

For many of us, preparing for the holidays involves rousting lights and wreaths from their attic lair, immersing ourselves in Ina Garten’s cardio-be-damned dessert recipes and judiciously tapping our myriad air miles for our annual journeys to share

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Time to Jettison the Jet Lag

The good news about meeting planning is, you get to travel the world. The bad news is, well, same thing. Because if you fly frequently or far for a living, there to greet you on either end is your old pal, jet lag, reminding you why the root of the

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Victoria, BC: One Seriously Scenic Port of Call

Halyards clang against sailboat masts along the peaceful stone seawall of Victoria’s inner harbor, gently awakening guests at the majestic Fairmont Empress Hotel, whose stately presence looms high above the pier. Consider it a nautical snooze alarm,

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Toxic Coworker? Expert Advice on Rising Above

One of the tragic truisms of happy hour is that so many of us spend it venting to kindred souls our frustration at the toxic coworkers among us who seem intent on disrupting the flow and clogging the gears of what could be our well-oiled machine. For

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Beef Up Your Knowledge of Dietary Requests

Pulling off an upbeat, congenial event dinner ranks right up there with skydiving and zip-lining on a good night, being entirely dependent on the unforeseeable, one-time planetary alignment of guests, catering and event staff. Special dietary

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Hospitality Leaders Share Secrets of 5-Star Service

Wouldn’t it be great to have the wisdom of the world’s best customer service savants at your fingertips? Micah Solomon thought so, too. What’s more, as a world-leading customer service trainer, speaker and consultant himself, as well as a regular

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10 Simple Ways to Boost Brain Power

Full confession upfront: I spent the past summer bouncing between spit-take laughter and tiny-hair-tinging creep-outs while thoroughly enjoying the timely, audacious CBS TV political satire, “BrainDead.” In it, a Capitol Hill underling who works for

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Destination: Bermuda

Savvy event strategists looking for a thoroughly British destination without the headaches of transatlantic travel will find a charming bit of Blighty a mere 650 miles off the Carolina coast on the quaint, picturesque island chain of Bermuda. Due

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A Look at the Low Country’s Fabled Charms

At the southernmost tip of the spinning top that is South Carolina lies the fabled Low Country, a four-county region with Charleston International Airport (CHS) its closest hub, nestled between a labyrinthine, marshy Atlantic coastline and the lazy

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Who’s Your Airline? Behind the Mystical World of Code Sharing

Show of hands if this has happened to you while flying to or from a conference or vacay: Your plane arrives at a stopover destination. Your connecting flight is hopelessly delayed by weather. You make a beeline to the Delta check-in counter at

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Got Golf? These Worldwide Caddies Really Deliver

A golfer friend once posited that the reason Scotland’s No. 1 export has become so firmly entrenched with executives worldwide lies in the contrast between the game and their everyday existence. Their lives are fast; golf is slow. Their lives are

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Smooth Sailing: Sage Advice for Novice Cruisers

  You never forget your first cruise. The question is, will you remember it for the right reasons? Upon casting off in one of today’s towering, palatial ocean liners, most first-time cruisers are stunned by the scope, scale and

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Need a Job? How To Rise Above the Gray Ceiling

Champagne, brie, scotch and event planners. While your first guess – “What are things that go together?” – may well apply in many cases, the correct answer should be, “Name four things that improve with age.” Unfortunately, the perceived

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