WORK WELL

Your Business Voice: Wimpy or Winning?

Your voice is a powerful tool when you speak for business; it has the power to give you gravitas and create a winning professional image.  It also has the power to jeopardize your credibility, especially if you sound weak or “wimpy." Here are some

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How to Be An Eloquent Networker

Savvy business people know that they cannot rely solely on doing their jobs well to get ahead. In today’s competitive job market, professionals who stand out are the ones adept at networking for the purpose of rainmaking:  turning relationships into

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How to Tap Your Inner Tina Fey

I didn't see it coming until it wound up in my mailbox, but when I opened the wrapper from Bloomsbury Publishers, my laughter would have scared the mailman. After all, nothing prepared me to hold and behold an adaptation Jane Austen's timeless

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The Downside of Upspeak and Vocal Fry

Warning: Upspeak and vocal fry could hinder your career. If you're like me, you just tried to say that sentence aloud using both vocal inflections and found you can't. They're contradictory; the first flips everything up an octave into a question

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Mind Your Manners: 7 Tips for Better Business in China

Cultural gaffes are easy to make, long remembered and difficult to undo, thus my desire to avoid them. As the planning business can take you just about anywhere in the world, handling yourself politely and in a culturally sensitive manner is an

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The 7 Times That Meeting Face-to-Face is a Must

Let's face it: one hardly needs to sell meeting planners on the importance of face-to-face exchanges. After all, it's their stock in trade. Day in and day out, their effectiveness depends in large part on mastering the art of bringing people

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“Teachable Moments” Abound with IMEX America’s Smart Learning Line-Up

At next month’s IMEX America in Las Vegas you can not only broaden your business power and contact lists but also your horizons thanks to the extensive IMEX America education program that show organizers and partners have in store. The learning

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How to Look More Confident (Even When You Don’t Feel It)

Without uttering a word, your posture, gestures and overall demeanor speak volumes about your confidence, leadership and general regard for others. Don't believe it? Think back on the professionals who made a difference in your life. While you may

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Helpful Out of Office Courtesies

Frequent traveling can either be a perk of planning or a troublesome interruption depending on your preparedness. Your travels can affect not only you and your customers, but also coworkers, vendors, and others who depend on your consistent services.

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Table Manners 101

Those new to the meeting and convention profession are soon confronted with one of its most perplexing dilemmas. The good news is, you will soon experience fine dining beyond your wildest dreams. The bad news? Your ability to master the basics

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What Can “Burning Man” Teach an Event Planner? Plenty.

Each year during the week leading up to Labor Day, the countercultural Camelot known as Burning Man emerges mirage-like on the lava beds and alkali silt playa of northern Nevada's utterly inhospitable Black Rock Desert, an aural, visual and communal

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Are You Guilty of Using These 7 Annoying Phrases?

  Contrary to my Y chromosome, I enjoy grocery shopping, up to a point. Unfortunately, that point is always the checkout counter, where my verbal thank-yous to my checker and bagger unfailingly elicit one or both of the two most obnoxious,

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Feng Shui for Better Event Flow

Want to become a better meeting planner? I have four friends I'd like you to meet: Phoenix, Tiger, Dragon and Turtle. They're the four companion/energy guides that can help even the undercaffeinated more effectively navigate this physical realm

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The Stakes Have Been Raised for IMEX America 2015

Can you hear it? That electric buzz of excitement? The contagious whirr of business in progress? That’s the sound of IMEX America celebrating its 5th year with renewed enthusiasm. This topnotch event has been growing in popularity since its

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Body Language 101

As an American child of stout European stock, I was forever ordered to "straighten up" while growing up, the directive aimed at my posture rather than my demeanor. And like most kids, I thought it was lame. All my friends slouched. It was practically

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A Bird’s-Eye View: Adding Drone Photography to Your Next Event

Imagine capturing a soaring shot of a bustling trade-show floor, breathtaking pan of a poolside reception, or a scene skimming a lush vineyard leading to your event site—a sprawling Napa estate. Until recently scenes like these were only attainable

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A Novel Approach to Better Cocktail Banter

We've all been in this awkward situation: You're sharing a postprandial Mad Men aperitif with an unusually erudite group of influential sorts, perhaps parsing the pros and cons of your dinner selections, when someone drops a literary reference to an

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10 Essentials of Email Etiquette

As a kid, I was introduced to the world of proper written etiquette by the Beatles. The song was "Paperback Writer" and its opening line remains: "Dear Sir or Madam, would you read my book?" Of course, the armed battalion of educators that

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Planning Politely: 7 Gaffes to Avoid When Working with Brits

One of the great joys of event planning is getting to work virtually anywhere in the world to make an event or meeting come to life, sometimes in just a matter of hours. One of my favorite cities to work in is London, not only because my French is

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Who’s In Your Stable? Lessons From the Triple Crown

One could only marvel at the images of jubilation from Belmont Park as American Pharoah crossed the finish line well ahead of the pack to win this year's Belmont Stakes, and thus become the first Triple Crown winner in 37 years. Belmont week was

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