Performance

Your Business Voice: Wimpy or Winning?

Your voice is a powerful tool when you speak for business; it has the power to give you gravitas and create a winning professional image.  It also has the power to jeopardize your credibility, especially if you sound weak or “wimpy." Here are some

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The Downside of Upspeak and Vocal Fry

Warning: Upspeak and vocal fry could hinder your career. If you're like me, you just tried to say that sentence aloud using both vocal inflections and found you can't. They're contradictory; the first flips everything up an octave into a question

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Mind Your Manners: 7 Tips for Better Business in China

Cultural gaffes are easy to make, long remembered and difficult to undo, thus my desire to avoid them. As the planning business can take you just about anywhere in the world, handling yourself politely and in a culturally sensitive manner is an

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The 7 Times That Meeting Face-to-Face is a Must

Let's face it: one hardly needs to sell meeting planners on the importance of face-to-face exchanges. After all, it's their stock in trade. Day in and day out, their effectiveness depends in large part on mastering the art of bringing people

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How to Look More Confident (Even When You Don’t Feel It)

Without uttering a word, your posture, gestures and overall demeanor speak volumes about your confidence, leadership and general regard for others. Don't believe it? Think back on the professionals who made a difference in your life. While you may

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Helpful Out of Office Courtesies

Frequent traveling can either be a perk of planning or a troublesome interruption depending on your preparedness. Your travels can affect not only you and your customers, but also coworkers, vendors, and others who depend on your consistent services.

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Table Manners 101

Those new to the meeting and convention profession are soon confronted with one of its most perplexing dilemmas. The good news is, you will soon experience fine dining beyond your wildest dreams. The bad news? Your ability to master the basics

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What Can “Burning Man” Teach an Event Planner? Plenty.

Each year during the week leading up to Labor Day, the countercultural Camelot known as Burning Man emerges mirage-like on the lava beds and alkali silt playa of northern Nevada's utterly inhospitable Black Rock Desert, an aural, visual and communal

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Are You Guilty of Using These 7 Annoying Phrases?

  Contrary to my Y chromosome, I enjoy grocery shopping, up to a point. Unfortunately, that point is always the checkout counter, where my verbal thank-yous to my checker and bagger unfailingly elicit one or both of the two most obnoxious,

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Body Language 101

As an American child of stout European stock, I was forever ordered to "straighten up" while growing up, the directive aimed at my posture rather than my demeanor. And like most kids, I thought it was lame. All my friends slouched. It was practically

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10 Essentials of Email Etiquette

As a kid, I was introduced to the world of proper written etiquette by the Beatles. The song was "Paperback Writer" and its opening line remains: "Dear Sir or Madam, would you read my book?" Of course, the armed battalion of educators that

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Planning Politely: 7 Gaffes to Avoid When Working with Brits

One of the great joys of event planning is getting to work virtually anywhere in the world to make an event or meeting come to life, sometimes in just a matter of hours. One of my favorite cities to work in is London, not only because my French is

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Who’s In Your Stable? Lessons From the Triple Crown

One could only marvel at the images of jubilation from Belmont Park as American Pharoah crossed the finish line well ahead of the pack to win this year's Belmont Stakes, and thus become the first Triple Crown winner in 37 years. Belmont week was

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One Thing at a Time: Why Singular Focus Improves Productivity

    Be honest: you're doing something else right now while reading this sentence, aren't you? Maybe texting? Checking email? Or watching that adorable panda video? For meeting planners, multitasking is far more than a time-saver;

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Dissension in the Ranks: 7 Tips for Peaceful Resolution

You feel it in the pit of your stomach the moment you enter the room. Something's not right. The calm and tranquility that prevailed just hours before have suddenly hardened into a palpable sense of discord and frustration, leaving your

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The Next Best Thing to Being There: 5 Tips for Site Visit Workarounds

You’ve done your research. You’ve narrowed down the possible locations—using EliteMeetings.com’s handy search engine of course—and now it’s time to take the final, in-depth look at your top two or three venues. Though nothing beats a real, live site

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4 TED Talks to Get You Back in Love with Planning

So you're out of love with the job you loved just last week? Is it the stress of waiting for the stakeholders to make a decision? The shrinking budget? The stampede of execs who can't make it to the next meeting? The constant calls from assistants

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Is it Time for Fitness Wearables?

I asked a meeting planner recently what device she used to track her fitness. She gave me that grin exclusively reserved for clueless male questions and replied, "My heels!" Point well taken: Of all the jobs the world over, meeting planners

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Better Business Writing: Short & Sweet

You have something to say. You want to get it into somebody else's brain. You write it down. You deliver it. Mission accomplished? Not so fast—especially if the text looks as thick, heavy, and impenetrable as a brick wall. Here's an editor's

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The No. 1 Trick to Supercharged Business Writing

Whether you tweet, email, or grind out reports, you can supercharge your words if you follow one universal law: Write in the active rather than passive voice. Give it a try. To start, jot down a sentence using passive verbs. You can fix it

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