Training

The High Cost of Expense-Report Errors

In advance planning and then managing meetings and incentives while on-site, planners don't focus on the last piece of the process: attendees' filing expense reports. Not that they should: planning and on-site management are intense and

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10 Essentials of Email Etiquette

As a kid, I was introduced to the world of proper written etiquette by the Beatles. The song was "Paperback Writer" and its opening line remains: "Dear Sir or Madam, would you read my book?" Of course, the armed battalion of educators that

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